Kingsport, TN · Sullivan County, TN
IT support for Kingsport manufacturers and offices
Onsite and remote support for Kingsport manufacturers, professional services, and offices that need a local MSSP instead of a national queue.
About 25–35 minutes from the Johnson City office, depending on traffic on I-26.
What we do in Kingsport, TN
Diversified Tech Solutions is Avery Parker’s Johnson City practice. Kingsport, TN is regular onsite coverage — not a “we might get there next month” pin on a national map. Coverage here is Sullivan County, TN, Upper East Tennessee.
Process and manufacturing plants, logistics, clinics, law and accounting offices downtown, and the Eastman-adjacent supplier stack.
Typical calls from this side of the market:
- Microsoft 365, backups, and a named engineer instead of an offshore helpdesk — Managed IT & MSSP
- Ubiquiti UniFi, SonicWall, and Aruba — new office, warehouse wireless, or a firewall that has not been touched since 2019 — networks
- Linux / VPS / WordPress, including published cleanup packages — Linux
- Ransomware and business-email compromise — incident response
- Small offices that mostly need remote support, with a drive when remote is not enough — remote support
How coverage actually works here
Kingsport jobs are often manufacturers and the professional offices that sit next to them: identity, backups that restore a line-of-business box, and the occasional ransomware Saturday. Drive time from Johnson City is half an hour on a clean I-26. Out-of-town MSPs use us here as local hands so they do not fly someone in for a firewall. This page is for IT support Kingsport, MSSP Sullivan County, and UniFi in the industrial parks — not a Charlotte pin.
Owners who want a leadership seat rather than more tickets should start at fractional CIO / CISO. MSPs who need a body in the building should start at partners.
Nearby
Colonial Heights, Church Hill, Mount Carmel, Bloomingdale, and Gate City (VA) when the job is on this side of the ridge.
Dedicated pages:
- Johnson City, TN — Washington County, TN
- Bristol, TN / VA — Sullivan County, TN / Washington County, VA
- Greeneville, TN — Greene County, TN
Incident response
When something has already gone wrong in Kingsport, TN.
Managed IT
Local MSSP coverage including Kingsport, TN.
UniFi, SonicWall, Aruba
Someone who will stand in the closet, not only reset a controller in the cloud.
For MSPs
You keep the client. We are the local hands.
Clinics & practices
HIPAA-aware IT, 365, and drive destruction with a certificate.
vCISO
Monthly security leadership after the environment is stable.
If you are in Kingsport, TN
Do you actually drive to Kingsport, TN?
Yes. About 25–35 minutes from the Johnson City office, depending on traffic on I-26. Remote is first for tickets we can do in Microsoft 365, SSH, or a screen-share. Racks, wireless surveys, and ransomware war rooms are onsite.
Is a small office in Kingsport, TN too small?
No. A five-person shop is a first-class client. Published Managed IT starts at $175 per user per month; project work is $100/$150 an hour if you are not on a plan.
Can you work with our existing IT or MSP?
That is the default. You stay the provider of record. We are the local hands — UniFi, SonicWall, Linux, or IR surge — under your direction. See the partners page.
What if this is ransomware, not a new firewall?
Call first. Do not buy a monthly package on a burning network. Incident response is a separate engagement; managed IT comes after the environment can stand it.
Do you cover the industrial parks and Eastman-adjacent shops?
Yes. Plant offices, supplier yards, and downtown professional offices in Sullivan County are regular Kingsport drives — not a special trip.
Need someone who will actually show up in Kingsport, TN?
423-888-0252 · Office in Johnson City