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Fractional CIO · vCIO

Senior IT leadership without the full-time seat.

A fractional CIO — also called a vCIO or virtual CIO — is a Technology Leadership Partnership: a seasoned administrator and strategist in your corner every month, for a flat fee. Built for 10–75 person businesses in East Tennessee, and for shops that already have an admin who needs a senior backstop. How this sits next to fractional CISO →

Avery Parker · principal Support since the early 1990s Networks & security since the late 1990s Linux since ~2000 Johnson City office · you talk to the same person

Book a 20-minute discovery call

We work with the IT you already have

If you have an in-house admin, a helpdesk, or an MSP of record, this retainer is not a takeover. Avery sits with that person on vendors, budget, roadmap, and the projects that stall when everyone is drowning in tickets. Day-to-day ownership stays where it is.

We work with the IT you already have

If you have an admin, a helpdesk, or an out-of-town MSP, we do not replace them. We sit next to that person: vendors, budget, security program, surge, and someone who can be in the building. Tickets and day-to-day ownership stay where they are unless you ask otherwise.

If you do not have IT yet

The owner or office manager is making technology decisions after things are already expensive. The partnership puts a plan, a budget, and a monthly call in place so you are not living on break-fix.

Vendor-neutral, month-to-month

We do not sell hardware or software. Recommendations are what is right for the business. Agreements are month-to-month. Stay because it is working.

What every partnership includes

Monthly strategy session

Dedicated call: performance, upcoming needs, priorities.

Security posture review

Passwords, backups, access, and the threat picture — regularly, not once after an incident.

Technology roadmap

A written 12-month plan and what it will cost.

Vendor management

Evaluate, negotiate, and oversee the stack so you stop overpaying.

IT budget planning

Annual technology budget in the business plan. Fewer surprise invoices.

On-call advisory

Email and phone access at the tier you pick — not a black hole.

What a fractional CIO actually does here

The owner is tired of being the person who approves every Microsoft invoice and still does not know if the backup restores. The admin is competent and underwater. The last “IT strategy” was a quote from a vendor who sells the stack they recommended.

Avery’s vCIO retainer is a recurring working session plus written follow-up. You leave each month knowing: what we will do, what we will not buy, what it will cost, and who owns the next action. Between sessions you get advisory at the tier you picked — not a black hole, not a 15-minute billable increment.

We do not take over Active Directory on day one. We do not rebrand your helpdesk. If the environment is on fire, that is incident response first. If you only need tickets and patching, that is managed IT. This page is the leadership seat.

A typical first 90 days

  • Inventory of vendors, contracts, and who actually has admin
  • Backup restore test — not a green checkmark
  • Identity and MFA honesty (365, VPN, the one shared mailbox)
  • A written 12-month roadmap with a number next to each line
  • A stop-doing list: tools you are paying for that nobody opens

After that, the monthly call is maintenance of the plan: what slipped, what the business is about to change, what the insurer asked. Executive tier adds time in the building.

Fractional CIO planning session

Partnership tiers

Simple monthly pricing. No hourly surprises. No emergency premiums on advisory inside the retainer.

Essential

$1,500 / month

For businesses ready to move beyond purely reactive IT.

  • Monthly 60-minute strategy call
  • Email advisory (48-hour response)
  • Annual security posture review
  • Technology roadmap, updated annually
  • Vendor review and recommendations
  • Business continuity assessment

Professional

$2,500 / month

Full technology leadership for a growing shop.

  • Everything in Essential
  • Monthly 90-minute strategy call
  • Priority email + phone (same-day)
  • Quarterly security and compliance review
  • Active vendor management and negotiation
  • IT budget development and tracking
  • Project oversight (systems, migrations)
  • Quarterly written technology report

Executive

$3,500 / month

On-site presence and guidance for staff you already employ.

  • Everything in Professional
  • 2× monthly onsite visits (within 30 miles)
  • IT staff guidance and oversight — we do not replace your admin
  • Compliance program management (HIPAA, GLBA)
  • Board / leadership technology reporting
  • Unlimited phone advisory
  • Annual technology strategy presentation

East Tennessee / Tri-Cities. Remote advisory anywhere. Onsite within 30 miles of Johnson City at the Executive tier; farther by arrangement. If the network is on fire, start with incident response.

Who does the work

Fractional leadership only works if the person on the call has actually run the stack. Avery Parker has.

Experience you can date

  • Early 1990s — computer support and repair
  • Late 1990s — networking and security
  • Around 2000 — Linux server administration
  • Web, hosting, and search alongside the infrastructure work ever since

Local and accountable

Office at 4100 North Roan Street, Suite 208, Johnson City, TN 37604. Onsite across the Tri-Cities and Western North Carolina. You talk to Avery, not a tier-1 queue. Retainers are month-to-month. We do not sell you a stack we are paid to push — vendor-neutral advice.

How coverage works (one principal, not a fake bench)

This is Avery Parker’s practice. Scheduled work is booked. Incident response jumps the queue. If he is already on a site, you hear that on the first call — not after you have waited. Partner MSPs get a scoped window in writing. We do not invent a second-shift team we do not have.

Questions we get

Is this instead of an MSP?

No. vCIO is the monthly leadership call, budget, and vendor stack. Day-to-day tickets stay with your admin or MSP unless you ask otherwise.

What does $1,500/month actually buy?

Essential: a 60-minute strategy call, email advisory in 48 hours, annual security posture review, a written roadmap, vendor review, and a continuity look. Higher tiers add phone, budget tracking, and onsite.

Can we book a call first?

Yes — 20 minutes on the calendar at the contact page. We will say if a partnership fits or if you only need a project.

Ready to stop reacting and start planning?

Free 20-minute call. We will tell you honestly whether a partnership fits.