What a fractional CIO actually does here
The owner is tired of being the person who approves every Microsoft invoice and still does not know if the backup restores. The admin is competent and underwater. The last “IT strategy” was a quote from a vendor who sells the stack they recommended.
Avery’s vCIO retainer is a recurring working session plus written follow-up. You leave each month knowing: what we will do, what we will not buy, what it will cost, and who owns the next action. Between sessions you get advisory at the tier you picked — not a black hole, not a 15-minute billable increment.
We do not take over Active Directory on day one. We do not rebrand your helpdesk. If the environment is on fire, that is incident response first. If you only need tickets and patching, that is managed IT. This page is the leadership seat.
A typical first 90 days
- Inventory of vendors, contracts, and who actually has admin
- Backup restore test — not a green checkmark
- Identity and MFA honesty (365, VPN, the one shared mailbox)
- A written 12-month roadmap with a number next to each line
- A stop-doing list: tools you are paying for that nobody opens
After that, the monthly call is maintenance of the plan: what slipped, what the business is about to change, what the insurer asked. Executive tier adds time in the building.