Greeneville, TN · Greene County, TN
IT support and networks in Greeneville, TN
Onsite MSP, UniFi and firewall work, and incident surge for Greeneville and Greene County businesses that are tired of waiting on a Knoxville or Charlotte queue.
About 35–45 minutes from the Johnson City office via US-11E / US-321.
What we do in Greeneville, TN
Diversified Tech Solutions is Avery Parker’s Johnson City practice. Greeneville, TN is regular onsite coverage — not a “we might get there next month” pin on a national map. Coverage here is Greene County, TN, Upper East Tennessee.
Agriculture-adjacent businesses, manufacturers, downtown professional offices, clinics, and the shops along Tusculum Boulevard.
Typical calls from this side of the market:
- Microsoft 365, backups, and a named engineer instead of an offshore helpdesk — Managed IT & MSSP
- Ubiquiti UniFi, SonicWall, and Aruba — new office, warehouse wireless, or a firewall that has not been touched since 2019 — networks
- Linux / VPS / WordPress, including published cleanup packages — Linux
- Ransomware and business-email compromise — incident response
- Small offices that mostly need remote support, with a drive when remote is not enough — remote support
How coverage actually works here
Greeneville is a regular drive, not an exception. Greene County shops wait too long on Knoxville or Charlotte queues. We do UniFi, 365, and IR surge here the same way we do them on Roan Street — named person, not a pin on a national map. IT support Greeneville and managed IT Greene County are first-class, not overflow.
Owners who want a leadership seat rather than more tickets should start at fractional CIO / CISO. MSPs who need a body in the building should start at partners.
Nearby
Tusculum, Mosheim, Baileyton, and the drive toward Newport when the job is west of the office.
Dedicated pages:
- Johnson City, TN — Washington County, TN
- Kingsport, TN — Sullivan County, TN
- Erwin, TN — Unicoi County, TN
Incident response
When something has already gone wrong in Greeneville, TN.
Managed IT
Local MSSP coverage including Greeneville, TN.
UniFi, SonicWall, Aruba
Someone who will stand in the closet, not only reset a controller in the cloud.
For MSPs
You keep the client. We are the local hands.
Clinics & practices
HIPAA-aware IT, 365, and drive destruction with a certificate.
vCISO
Monthly security leadership after the environment is stable.
If you are in Greeneville, TN
Do you actually drive to Greeneville, TN?
Yes. About 35–45 minutes from the Johnson City office via US-11E / US-321. Remote is first for tickets we can do in Microsoft 365, SSH, or a screen-share. Racks, wireless surveys, and ransomware war rooms are onsite.
Is a small office in Greeneville, TN too small?
No. A five-person shop is a first-class client. Published Managed IT starts at $175 per user per month; project work is $100/$150 an hour if you are not on a plan.
Can you work with our existing IT or MSP?
That is the default. You stay the provider of record. We are the local hands — UniFi, SonicWall, Linux, or IR surge — under your direction. See the partners page.
What if this is ransomware, not a new firewall?
Call first. Do not buy a monthly package on a burning network. Incident response is a separate engagement; managed IT comes after the environment can stand it.
Is Greeneville same-day, or do we wait on a Knoxville truck?
Same-day is realistic when the job is onsite and Avery is not already locked in an incident. Greeneville is 35–45 minutes from the Johnson City office — not a Knoxville dispatch.
Need someone who will actually show up in Greeneville, TN?
423-888-0252 · Office in Johnson City