WordPress incident response
Avery Parker cleans hacked WordPress sites for anyone we can reach — the same operator who has administered Linux since around 2000 and hosted sites for two decades. Not a host one-click sweep. Brochure sites, membership sites, and stores that need to stay online. Hosting can be ours or yours.
People who need the site cleaned carefully, not wiped and rebuilt. Larger installs, several staff logins, or a store that should keep taking orders. Boards and Google want a written report, not “should be good now.”
If you have a small personal site and a host-included cleanup is enough, say so when you call. We will tell you if a lighter option fits. The published rates below are for a full incident-response job.
These are the searches that actually land here. Each page is the same practice and the same packages — written for that symptom, not a copy of this one with the title swapped.
The site is compromised and you need it cleaned carefully, not rebuilt from a blank theme.
Google shows casino, loan, or pill titles. Your pages look normal when you visit them logged in.
Footer, sidebar, or post links appeared that nobody on your team added.
Phones, Google visitors, or logged-out users get sent to a site you do not own.
Chrome or Search Console flagged the site. You need cleanup, then a recrawl — in that order.
A WordPress administrator or author appeared that nobody on staff created.
Fixed packages, not an open timesheet. A more complex site can land higher in the range. Existing clients and nonprofits may receive a courtesy off these rates — ask when you call.
From $2,500 typical $2,500–$4,500
Identify what was planted, full backup of files and database, remove malicious material, restore hijacked pages, written report you can show a board, insurer, or Google. We check the homepage (and the store) before we call this phase done.
We do not replace the whole database to chase a keyword. We do not update every plugin in one click. We do not take the whole site offline because one inner page was spam.
From $2,000
Cleanup is not the same as “it cannot happen again.” Phase B resets remaining administrator passwords, changes host-side secrets we can reach, turns off the in-dashboard file editor, blocks a common remote-login door, adds login protection, patches low-risk plugins, and can add monitoring if the same files return.
From $4,200
Cleanup and hardening in one engagement. Recommended after a real compromise.
Not included in the starting rates (quoted separately): rotating keys that exist only in your Amazon or Google account, requesting a Google recrawl once you can open Search Console, and large plugin upgrades that can change how the site behaves.
Most of this work is remote. We need access to the site files and database — not a street address. Onsite is available in the Tri-Cities and Western North Carolina. If you are the in-house admin or the MSP of record, we work under your access and leave you the written report. Ongoing hosting and Linux/VPS care live on the Linux & VPS page. If the WordPress site is the front door to a larger business compromise, that is emergency incident response.
Once the public pages are clean, someone with Search Console access requests a recrawl of the poisoned URLs. We do not invent a ranking recovery date. We will tell you when it is honest to click that button.
WordPress incident work here is done by the same operator who has administered Linux and hosted sites for two decades — not a host “one-click cleanup.”
Office at 4100 North Roan Street, Suite 208, Johnson City, TN 37604. Onsite across the Tri-Cities and Western North Carolina. You talk to Avery, not a tier-1 queue. Retainers are month-to-month. We do not sell you a stack we are paid to push — vendor-neutral advice.
This is Avery Parker’s practice. Scheduled work is booked. Incident response jumps the queue. If he is already on a site, you hear that on the first call — not after you have waited. Partner MSPs get a scoped window in writing. We do not invent a second-shift team we do not have.
Cleanup removes the junk pages. Getting Google to recrawl and drop the poisoned titles is a separate step once you can open Search Console. We will tell you when the public site is clean enough to request that. Recrawl work is quoted separately.
That is the usual goal. We take a backup first and work so checkout keeps taking orders unless the compromise is in the cart itself.
No. Hosting can stay yours. If you want the box and the cleanup in one shop, WordPress hosting starts at $240/year on the Linux page.
Yes. Casino, loan, and pharma titles in Google — while the homepage looks fine when you are logged in — is the usual SEO-spam compromise. Start at the gambling-links page if you want that symptom spelled out, then come back here for packages.
Usually. Footer, sidebar, or hidden links that return after you delete them are an injector, not a widget you forgot. Same cleanup. There is a dedicated page if that is the only thing you have noticed so far.
Tri-Cities 423-888-0252 · Western NC 828-484-1257
