Bristol, TN / VA · Sullivan County, TN / Washington County, VA
IT support on both sides of State Street — Bristol, TN and VA
Coverage on both sides of State Street. Same engineer you reach in Johnson City — no offshore tier-1, no “we do not cross into Virginia.”
About 30–40 minutes from the Johnson City office via I-81 / US-11E.
What we do in Bristol, TN / VA
Diversified Tech Solutions is Avery Parker’s Johnson City practice. Bristol, TN / VA is regular onsite coverage — not a “we might get there next month” pin on a national map. Coverage here is Sullivan County, TN / Washington County, VA, Upper East Tennessee.
Retail and hospitality around the Speedway and downtown, professional offices, light manufacturing, and shops that sit legally in Virginia and operationally in Tennessee.
Typical calls from this side of the market:
- Microsoft 365, backups, and a named engineer instead of an offshore helpdesk — Managed IT & MSSP
- Ubiquiti UniFi, SonicWall, and Aruba — new office, warehouse wireless, or a firewall that has not been touched since 2019 — networks
- Linux / VPS / WordPress, including published cleanup packages — Linux
- Ransomware and business-email compromise — incident response
- Small offices that mostly need remote support, with a drive when remote is not enough — remote support
How coverage actually works here
Bristol does not care which side of State Street the LLC is on. We cover both. Typical work: hospitality and retail wireless, professional offices, and shops that are legally in Virginia and operationally in Tennessee. Same engineer, same phone as Johnson City. Built for IT support Bristol TN, IT support Bristol VA, and Speedway-adjacent wireless — not “we do not cross the state line.”
Owners who want a leadership seat rather than more tickets should start at fractional CIO / CISO. MSPs who need a body in the building should start at partners.
Nearby
Bluff City, Piney Flats, Abingdon, Bristol VA, and the I-81 corridor when a partner MSP needs hands.
Dedicated pages:
- Johnson City, TN — Washington County, TN
- Kingsport, TN — Sullivan County, TN
- Elizabethton, TN — Carter County, TN
Incident response
When something has already gone wrong in Bristol, TN / VA.
Managed IT
Local MSSP coverage including Bristol, TN / VA.
UniFi, SonicWall, Aruba
Someone who will stand in the closet, not only reset a controller in the cloud.
For MSPs
You keep the client. We are the local hands.
Clinics & practices
HIPAA-aware IT, 365, and drive destruction with a certificate.
vCISO
Monthly security leadership after the environment is stable.
If you are in Bristol, TN / VA
Do you actually drive to Bristol, TN / VA?
Yes. About 30–40 minutes from the Johnson City office via I-81 / US-11E. Remote is first for tickets we can do in Microsoft 365, SSH, or a screen-share. Racks, wireless surveys, and ransomware war rooms are onsite.
Is a small office in Bristol, TN / VA too small?
No. A five-person shop is a first-class client. Published Managed IT starts at $175 per user per month; project work is $100/$150 an hour if you are not on a plan.
Can you work with our existing IT or MSP?
That is the default. You stay the provider of record. We are the local hands — UniFi, SonicWall, Linux, or IR surge — under your direction. See the partners page.
What if this is ransomware, not a new firewall?
Call first. Do not buy a monthly package on a burning network. Incident response is a separate engagement; managed IT comes after the environment can stand it.
Do you work on the Virginia side of Bristol?
Yes. If the closet is on State Street or a mile into Bristol, VA, it is still the same drive and the same named engineer.
Need someone who will actually show up in Bristol, TN / VA?
423-888-0252 · Office in Johnson City