Johnson City, TN · Washington County, TN
IT support, networks, and incident response in Johnson City, TN
Office at 4100 North Roan Street, Suite 208. Home base for onsite MSP work, UniFi and SonicWall jobs, and emergency incident response across Washington County and the Tri-Cities.
This is the office. Most onsite work starts here.
Discovery call 423-888-0252 Map the office Google Business Profile
What we do in Johnson City, TN
Diversified Tech Solutions is Avery Parker’s Johnson City practice. Johnson City, TN is regular onsite coverage — not a “we might get there next month” pin on a national map. Coverage here is Washington County, TN, Upper East Tennessee.
Medical and dental practices along North Roan and State of Franklin, ETSU-adjacent professional offices, contractors, retailers, and the small manufacturers between JC and Gray.
Typical calls from this side of the market:
- Microsoft 365, backups, and a named engineer instead of an offshore helpdesk — Managed IT & MSSP
- Ubiquiti UniFi, SonicWall, and Aruba — new office, warehouse wireless, or a firewall that has not been touched since 2019 — networks
- Linux / VPS / WordPress, including published cleanup packages — Linux
- Ransomware and business-email compromise — incident response
- Small offices that mostly need remote support, with a drive when remote is not enough — remote support
How coverage actually works here
The office is on North Roan, Suite 208 — not a virtual mailbox. Johnson City work is same-day when it has to be: a closet on State of Franklin, a 365 tenant for a practice off Medical Center, a UniFi stack that died over a weekend. Fractional CIO and CISO retainers are usually remote after the first meeting in this building. Searches we actually answer from this office: IT support Johnson City, managed IT Washington County, UniFi Johnson City, and incident response in the Tri-Cities.
Owners who want a leadership seat rather than more tickets should start at fractional CIO / CISO. MSPs who need a body in the building should start at partners.
Nearby
Jonesborough, Gray, Piney Flats, Elizabethton, Boones Creek, and Erwin / Unicoi County are typical same-day drives.
Dedicated pages:
- Jonesborough, TN — Washington County, TN
- Elizabethton, TN — Carter County, TN
- Kingsport, TN — Sullivan County, TN
- Erwin, TN — Unicoi County, TN
- Bristol, TN / VA — Sullivan County, TN / Washington County, VA
- Greeneville, TN — Greene County, TN
Incident response
When something has already gone wrong in Johnson City, TN.
Managed IT
Local MSSP coverage including Johnson City, TN.
UniFi, SonicWall, Aruba
Someone who will stand in the closet, not only reset a controller in the cloud.
For MSPs
You keep the client. We are the local hands.
Clinics & practices
HIPAA-aware IT, 365, and drive destruction with a certificate.
vCISO
Monthly security leadership after the environment is stable.
If you are in Johnson City, TN
Do you actually drive to Johnson City, TN?
Yes. This is the office. Most onsite work starts here. Remote is first for tickets we can do in Microsoft 365, SSH, or a screen-share. Racks, wireless surveys, and ransomware war rooms are onsite.
Is a small office in Johnson City, TN too small?
No. A five-person shop is a first-class client. Published Managed IT starts at $175 per user per month; project work is $100/$150 an hour if you are not on a plan.
Can you work with our existing IT or MSP?
That is the default. You stay the provider of record. We are the local hands — UniFi, SonicWall, Linux, or IR surge — under your direction. See the partners page.
What if this is ransomware, not a new firewall?
Call first. Do not buy a monthly package on a burning network. Incident response is a separate engagement; managed IT comes after the environment can stand it.
Where is the Johnson City office, exactly?
4100 North Roan Street, Suite 208, Johnson City, TN 37604. Call 423-888-0252 if you are coming in — it is a working office, not a walk-in storefront.
Need someone who will actually show up in Johnson City, TN?
423-888-0252 · Office in Johnson City