Gray, TN · Washington County, TN
IT support, networks, and incident response in Gray, TN
Managed IT, UniFi and firewall work, and emergency incident response for Gray businesses and home offices, from the Johnson City office just down I-26.
A short drive up I-26 from the Johnson City office.
What we do in Gray, TN
Diversified Tech Solutions is Avery Parker’s Johnson City practice. Gray, TN is regular onsite coverage, not a “we might get there next month” pin on a national map. Coverage here is Washington County, TN, Upper East Tennessee.
Small offices, home-based businesses, contractors, and the shops and restaurants that have grown up around Gray since 2000.
Typical calls from this side of the market:
- Home offices and small shops between Johnson City and Kingsport: Microsoft 365, UniFi, and a short drive from Suite 208. Managed IT
- Ubiquiti UniFi, SonicWall, and Aruba: a new office, warehouse wireless, or a firewall that has not been touched since 2019. networks
- Linux, VPS, and WordPress, including published cleanup packages. Linux
- Ransomware and business-email compromise. incident response
- Small offices that mostly need remote support, with a drive when remote is not enough. remote support
How coverage actually works here
Gray sits on I-26 just outside its junction with I-81, between Johnson City and Kingsport, and part of it now sits inside Johnson City limits. For us that means Gray is close to home: remote first when the problem is Microsoft 365 or a firewall we can reach, and a short drive when it needs hands in the building. Searches we answer for Gray: IT support Gray TN, UniFi Gray TN, and incident response in Washington County.
Owners who want a leadership seat rather than more tickets should start at fractional CIO / CISO. MSPs who need a body in the building should start at partners.
Nearby
Johnson City, Jonesborough, Kingsport, and Piney Flats are all close by.
Dedicated pages:
- Johnson City, TN (Washington County, TN)
- Jonesborough, TN (Washington County, TN)
- Kingsport, TN (Sullivan County, TN)
- Elizabethton, TN (Carter County, TN)
Incident response
When something has already gone wrong in Gray, TN.
Managed IT
Local MSSP coverage including Gray, TN.
UniFi, SonicWall, Aruba
Someone who will stand in the closet, not only reset a controller in the cloud.
For MSPs
You keep the client. We are the local hands.
Clinics & practices
HIPAA-aware IT, 365, and drive destruction with a certificate.
vCISO
Monthly security leadership after the environment is stable.
If you are in Gray, TN
Do you actually drive to Gray, TN?
Yes. A short drive up I-26 from the Johnson City office. Remote is first for tickets we can do in Microsoft 365, SSH, or a screen-share. Racks, wireless surveys, and ransomware war rooms are onsite.
Is a small office in Gray, TN too small?
No. A five-person shop is a first-class client. Published Managed IT starts at $175 per user per month; project work is $100/$150 an hour if you are not on a plan.
Can you work with our existing IT or MSP?
That is the default. You stay the provider of record. We are the local hands for UniFi, SonicWall, Linux, or IR surge, under your direction. See the partners page.
What if this is ransomware, not a new firewall?
Call first. Do not buy a monthly package on a burning network. Incident response is a separate engagement; managed IT comes after the environment can stand it.
Is Gray part of Johnson City?
Partly. Gray is a census-designated place in Washington County, and some of the Gray area has been annexed by Johnson City. Either way it is regular onsite coverage from our office at 4100 North Roan Street, Suite 208, Johnson City.
Need someone who will actually show up in Gray, TN?
423-888-0252 · Office in Johnson City