Asheville, NC · Buncombe County, NC
IT support, UniFi, and incident response in Asheville, NC
Same practice as Johnson City — Avery Parker — with a Western North Carolina phone and onsite coverage for Asheville, Weaverville, Hendersonville, Mars Hill, and nearby.
Western North Carolina onsite by appointment. Call the NC line: 828-484-1257.
What we do in Asheville, NC
Diversified Tech Solutions is Avery Parker’s Johnson City practice. Asheville, NC is regular onsite coverage — not a “we might get there next month” pin on a national map. Coverage here is Buncombe County, NC, Western North Carolina.
Hospitality and restaurants, professional offices downtown and in Biltmore Village, clinics, makers, and the hybrid remote firms that still have a closet in West Asheville or South Asheville.
Typical calls from this side of the market:
- Microsoft 365, backups, and a named engineer instead of an offshore helpdesk — Managed IT & MSSP
- Ubiquiti UniFi, SonicWall, and Aruba — new office, warehouse wireless, or a firewall that has not been touched since 2019 — networks
- Linux / VPS / WordPress, including published cleanup packages — Linux
- Ransomware and business-email compromise — incident response
- Small offices that mostly need remote support, with a drive when remote is not enough — remote support
How coverage actually works here
Asheville is the same practice with the NC phone (828-484-1257). Onsite by appointment: hospitality, Biltmore Village and downtown offices, clinics, and the hybrid firms that kept a closet in West or South Asheville. Fractional CIO/CISO work is usually remote after the first visit. UniFi and IR surge are why people ask us to drive. This page is for IT support Asheville NC, managed IT Buncombe County, and UniFi Asheville — not a Johnson City page with the city name swapped.
Owners who want a leadership seat rather than more tickets should start at fractional CIO / CISO. MSPs who need a body in the building should start at partners.
Nearby
Weaverville, Mars Hill, Woodfin, Arden, Fletcher, Hendersonville, and Black Mountain.
Dedicated pages:
- Weaverville, NC — Buncombe County, NC
- Mars Hill, NC — Madison County, NC
- Hendersonville, NC — Henderson County, NC
Incident response
When something has already gone wrong in Asheville, NC.
Managed IT
Local MSSP coverage including Asheville, NC.
UniFi, SonicWall, Aruba
Someone who will stand in the closet, not only reset a controller in the cloud.
For MSPs
You keep the client. We are the local hands.
Clinics & practices
HIPAA-aware IT, 365, and drive destruction with a certificate.
vCISO
Monthly security leadership after the environment is stable.
If you are in Asheville, NC
Do you actually drive to Asheville, NC?
Yes. Western North Carolina onsite by appointment. Call the NC line: 828-484-1257. Remote is first for tickets we can do in Microsoft 365, SSH, or a screen-share. Racks, wireless surveys, and ransomware war rooms are onsite.
Is a small office in Asheville, NC too small?
No. A five-person shop is a first-class client. Published Managed IT starts at $175 per user per month; project work is $100/$150 an hour if you are not on a plan.
Can you work with our existing IT or MSP?
That is the default. You stay the provider of record. We are the local hands — UniFi, SonicWall, Linux, or IR surge — under your direction. See the partners page.
What if this is ransomware, not a new firewall?
Call first. Do not buy a monthly package on a burning network. Incident response is a separate engagement; managed IT comes after the environment can stand it.
Do I call the Tennessee number or the North Carolina number?
Use 828-484-1257 for Asheville and the rest of Western North Carolina. Same Avery Parker; the NC line is how WNC work is scheduled.
Need someone who will actually show up in Asheville, NC?
828-484-1257 · Office in Johnson City