Senior IT Leadership
Without the Full-Time Cost Most small businesses either overpay for reactive IT support or go without any technology strategy at all. Our Technology Leadership Partnership gives you a seasoned network administrator and IT strategist in your corner every month — for a predictable flat fee.
Technology decisions fall on the owner or office manager. Problems get fixed after they’re already expensive.
You call someone when something breaks. There’s no plan, no budget, and no one thinking about next year.
You’re not sure if your data is protected, your backups work, or whether a breach would shut you down.
You’re paying for software and services that may not be the right fit — and no one’s reviewed it in years.
You’re expanding and need technology to scale with you — not become the bottleneck that slows everything down.
Your industry has data requirements (HIPAA, GLBA, state privacy laws) and you’re not sure you’re meeting them.
Every partnership includes these core services. Higher tiers expand depth and availability.
Dedicated call to review technology performance, upcoming needs, and priorities.
Regular assessment of your exposure — passwords, backups, access controls, and threat landscape.
A written plan showing where your technology is going and what it will cost — 12 months out.
We evaluate, negotiate with, and oversee your technology vendors so you stop overpaying.
Annual technology budget built into your business planning — no more surprise expenses.
Email and phone access to ask questions before you make technology decisions.
Disaster recovery plan so a hardware failure, ransomware, or outage doesn’t shut you down.
Written summary of your technology health, completed projects, and upcoming recommendations.
- Monthly 60-minute strategy call
- Email advisory access (48-hr response)
- Annual security posture review
- Technology roadmap (updated annually)
- Vendor review and recommendations
- Business continuity assessment
- Everything in Essential
- Monthly 90-minute strategy call
- Priority email + phone advisory (same-day)
- Quarterly security and compliance review
- Active vendor management and negotiation
- IT budget development and tracking
- Project oversight (new systems, migrations)
- Quarterly written technology report
- Everything in Professional
- 2× monthly on-site visits (within 30 miles)
- IT staff guidance and oversight
- Compliance program management (HIPAA, GLBA)
- Board/leadership-level technology reporting
- Unlimited phone advisory access
- Annual technology strategy presentation
Network administration, Linux systems, enterprise infrastructure — built in real environments, not classrooms.
Based in Johnson City, TN. We’re your neighbor, not a national call center. You talk to the same person every time.
We don’t sell hardware or software. Our only interest is recommending what’s right for your business.
One monthly fee covers everything. Budget it like a utility. No surprise invoices at the end of the month.
We treat your data and systems with the same seriousness we apply to our certified data destruction services.
Month-to-month agreements. Stay because it’s working — not because you’re locked into a contract.
Schedule a free 20-minute discovery call. We’ll look at your current technology situation and tell you honestly whether a partnership makes sense for your business.
Diversified Tech Solutions · Johnson City, TN · 423-888-0252 · avery@diversifiedtechsolutions.com
Service area: East Tennessee / Tri-Cities. Remote advisory available anywhere. On-site within 30 miles of Johnson City.