TriLeaf Reviews — Turn Happy Customers into Public Proof
Most businesses deliver great service—but only a fraction of happy customers leave reviews. TriLeaf Reviews makes it effortless to capture real feedback in the moment, invite 4–5★ customers to post publicly, and route lower ratings to you privately—so you can respond the right way.
What It Does
Provides a fast review flow via link or QR code; captures name & email to grow your list; sends 1–3★ ratings into a private feedback channel; guides 4–5★ ratings to your Google Business Profile or Facebook—and delivers a concise weekly email report with an attached spreadsheet of results.
Why It Matters
- ✓ Trust drives conversion: Recent, high-volume reviews translate into more calls, form fills, and booked jobs.
- ✓ Local SEO lift: Consistent public reviews improve visibility on Google Maps and local search.
- ✓ Protect your reputation: Private routing of low ratings lets you fix issues before they become public.
How It Works (Simple Flow)
- Invite with a tap or scan: Customers receive a short link (on receipt/SMS/email) or scan a QR code at checkout—ideal for front desk, counter, or invoices.
- Collect name & email (opt-in): A quick two-field form adds customers to your mailing list for future updates, offers, and loyalty campaigns.
- One-tap rating: Customers pick 1–5 stars on a mobile-first screen.
- If 1–3 stars: An apology message is shown and a private feedback form is presented, sending details directly to the owner/manager for follow-up.
- If 4–5 stars: Customers are invited to post a public review on your Google Business Profile or Facebook via clear, direct links.
Reporting & Compliance
- i Weekly report by email: You’ll receive a concise summary plus an attached spreadsheet of submissions and outcomes.
- i Policy-friendly requests: Plain, non-incentivized requests help align with major review-site rules. Always verify each platform’s current policies.
Value Proposition
Who It’s For
Local service businesses, clinics, trades, professional firms, retail, hospitality—any business where reputation drives inbound leads.