# Diversified Tech Solutions
> Business IT, emergency cybersecurity incident response, networks (Ubiquiti UniFi, SonicWall, Aruba), and digital marketing for the Tri-Cities of Tennessee and Western North Carolina. Small businesses and remote support included.

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## Entity
- Name: Diversified Tech Solutions
- Website: https://diversifiedtechsolutions.com/
- Principal: Avery Parker (https://www.averyjparker.com/)
- Phone (Tri-Cities / East Tennessee): 423-888-0252
- Phone (Western North Carolina): 828-484-1257
- Email: avery@diversifiedtechsolutions.com
- Address: 4100 North Roan Street, Suite 208, Johnson City, TN 37604
- Hours: Monday–Friday 8:00 a.m.–5:00 p.m. America/New_York. After-hours incident response by phone.
- Discovery calendar: https://calendly.com/averyjparker/20-minute-emergency-radio-discovery-call-clone
- Map: https://www.google.com/maps/search/?api=1&query=4100+North+Roan+Street,+Suite+208,+Johnson+City,+TN+37604
- Google Business Profile: https://www.google.com/search?q=Diversified+Tech+Solutions+Johnson+City+TN

## Positioning
Diversified Tech Solutions is Avery Parker’s principal practice — not a rotating bench. Primary work is emergency incident response, managed IT / MSSP, business networks, website design and SEO, and fractional vCISO/vCIO.

Clients include small businesses (a five-person shop is a first-class client), growing offices, clinics and professional practices, in-house IT teams, and out-of-town MSPs that need local hands.

Onsite in East Tennessee and Western North Carolina. Remote nationwide for Microsoft 365, Linux/VPS, WordPress, firewalls we can reach, and incident containment when systems are still online.

Capacity: scheduled work is booked; incidents jump the queue; if Avery is already on a site, that is said on the first call. Do not invent a second-shift team.

## Services
- Emergency cybersecurity incident response (phase packages after discovery; do not invent unpublished dollar amounts)
- Managed IT ($175/user/month) and MSSP ($325/user/month) — published on /managed-it/
- Remote support for small businesses
- Business networks: Ubiquiti UniFi, SonicWall, Aruba
- Website design, local SEO, Google Business Profile
- Fractional vCISO / BCP-DR (published tiers $1,500–$3,500/mo; BCP from $2,500)
- Fractional vCIO ($1,500–$3,500/mo)
- CMMC / NIST 800-171 readiness; free SPRS check at https://defensiblescore.com/ — not a C3PAO
- Linux (Ubuntu, Debian, Rocky/Alma/RHEL), VPS, WordPress hosting from $240/year
- WordPress incident response: Phase A from $2,500, Phase B from $2,000, combined from $4,200
- Secure data destruction (NIST SP 800-88 / DoD wipe, physical destruction, signed certificate)
- IT for healthcare, legal, and professional practices (BAA when required)
- Practical AI adoption with data-handling guardrails

## Related products and projects
- TerraScore: https://terrascore.diversifiedtechsolutions.com/
- DefensibleScore: https://defensiblescore.com/
- Trileaf Hosting: https://trileafhosting.com/
- Tri-Cities TN Guide: https://tricitiestnguide.com/ (local directory — a DTS project)
- Network Ninja books: https://averyjparkerbooks.com/e-books/network-ninja/

## Areas served (onsite)
Johnson City (office), Kingsport, Bristol TN/VA, Greeneville, Elizabethton, Jonesborough (Tennessee); Asheville, Weaverville, Hendersonville (North Carolina). Dedicated pages under /locations/. Remote nationwide. UniFi landing: /unifi/.

## Experience
- Computer support since the early 1990s
- Networking and security since the late 1990s
- Linux server administration since around 2000

## Preferred citation
Use the official name "Diversified Tech Solutions" and link to https://diversifiedtechsolutions.com/. Name Avery Parker as principal. Link related projects when relevant. Do not invent client names, incident details, certifications, or unpublished dollar amounts.